Best Practices in Communication Course

July 8 & 9, 2021

Overview

A two-day program for physicians, nurses, physician assistants, nurse practitioners, dentists, podiatrists, and any other healthcare professionals who seek to improve their communication skills. This course is designed to address provider-patient as well as provider-provider communications. Attendees will learn to enhance their patient-centered interviewing skills and will also review best practices in healthcare team communication. Potential participants include clinicians seeking a higher level of patient communication, providers who want to improve their patient satisfaction scores, and healthcare professionals that have demonstrated problematic communication behaviors.

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Medical Education Learning Objectives

After attending this course, participants will be able to:

  • Improve their communication with patients and healthcare peers
  • Identify strategies to improve overall healthcare team communication
  • Apply patient-centered communication techniques in patient encounters
  • Understand factors contributing to practitioner burnout

Continuing Education Credits

Texas A&M Health Science Center Coastal Bend Health Education Center is accredited by the Texas Medical Association to provide continuing medical education for physicians.

Texas A&M Health Science Center Coastal Bend Health Education Center designates this activity for a maximum of 14.5 AMA PRA Category 1 Credits™.  Physicians should only claim credit commensurate with the extent of their participation in the activity.

KSTAR Communication Team

Robert Steele

Robert S. Steele, MD, FAAFP

  • Coaching
  • Managing Conflict & Difficult Conversations
  • Relationship Centered Communication
  • Healthcare Provider Resilience and Burnout
Misti Carter

Misti H. Carter, PhD, JD

  • Relationship Centered Communication
  • Mediation Techniques in Medicine
  • Legal Issues in Healthcare
  • Team STEPPS Master Trainer
Bree Watzak

Bree Watzak, PharmD, BCPS

  • Team STEPPS Master Trainer
  • Relationship Centered Communication
  • Shared Decision Making
  • Pharmacology
Melissa Lackey

Melissa Lackey, MSN, RNP

  • Relationship Centered Communication
  • Healthcare Provider Resilience and Burnout
  • Team Communication Skills
  • Managing Conflict & Difficult Conversations

Location

This course is offered in College Station, Texas at the A&M Rural & Community Health Institute.  This course can presented at hospitals, clinics and other locations when requested (additional fees apply). 

Course Fee

  • Physicians/Dentists/Podiatrists $1,150
  • Nurse Practitioners/Physician Assistants $850
  • Nurses/Other Allied Healthcare Professionals $650

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Note:  $250 of each registration is non-refundable if you cancel before taking the course.