Best Practices in Communication Course
July 8 & 9, 2021
Overview
A two-day program for physicians, nurses, physician assistants, nurse practitioners, dentists, podiatrists, and any other healthcare professionals who seek to improve their communication skills. This course is designed to address provider-patient as well as provider-provider communications. Attendees will learn to enhance their patient-centered interviewing skills and will also review best practices in healthcare team communication. Potential participants include clinicians seeking a higher level of patient communication, providers who want to improve their patient satisfaction scores, and healthcare professionals that have demonstrated problematic communication behaviors.
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Medical Education Learning Objectives
After attending this course, participants will be able to:
- Improve their communication with patients and healthcare peers
- Identify strategies to improve overall healthcare team communication
- Apply patient-centered communication techniques in patient encounters
- Understand factors contributing to practitioner burnout
Continuing Education Credits
Texas A&M Health Science Center Coastal Bend Health Education Center is accredited by the Texas Medical Association to provide continuing medical education for physicians.
Texas A&M Health Science Center Coastal Bend Health Education Center designates this activity for a maximum of 14.5 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
KSTAR Communication Team
Robert S. Steele, MD, FAAFP
- Coaching
- Managing Conflict & Difficult Conversations
- Relationship Centered Communication
- Healthcare Provider Resilience and Burnout
Misti H. Carter, PhD, JD
- Relationship Centered Communication
- Mediation Techniques in Medicine
- Legal Issues in Healthcare
- Team STEPPS Master Trainer
Bree Watzak, PharmD, BCPS
- Team STEPPS Master Trainer
- Relationship Centered Communication
- Shared Decision Making
- Pharmacology
Melissa Lackey, MSN, RNP
- Relationship Centered Communication
- Healthcare Provider Resilience and Burnout
- Team Communication Skills
- Managing Conflict & Difficult Conversations
Location
This course is offered in College Station, Texas at the A&M Rural & Community Health Institute. This course can presented at hospitals, clinics and other locations when requested (additional fees apply).
Course Fee
- Physicians/Dentists/Podiatrists $1,265
- Nurse Practitioners/Physician Assistants $935
- Nurses/Other Allied Healthcare Professionals $715
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Note: $250 of each registration is non-refundable if you cancel before taking the course.